Refund Policy
Degree, Diploma, and Technical Certificate of Credit Programs
1. The Business Office will process refunds for payments made by cash, money order or check within fourteen (14) business days of the determination of validity. Validity cannot be determined until after the 3rd day of class. The refunds will be deposited in the students Bank Mobile account. It is the student’s responsibility to access Bank Mobile to activate their card or choose a preference on how they would like to receive refunds.
2. Students that pay by charge card will receive a refund when it is determined that the refund is valid and the credit card information is received in the Business Office. If a student does not provide the information within the semester the refund was generated, the Business Office reserves the right to deposit the funds in the students Bank Mobile account.
3. If a student does not provide the information within the semester the refund was generated, the Business Office reserves the right to deposit the funds in the students Bank Mobile account.
4. Students who cancel classes prior to the first day of class of a given semester will receive a full refund of all fees paid, excluding application fees.
5. Students who withdraw from classes within three (3) consecutive calendar days, including holidays, from the first day of class for any semester will receive a full refund of fees paid. No refund will be given when students withdraw after the third day of the semester or if a formal written withdrawal is not submitted by students within the withdrawal period.
6. The College may grant a refund of professional liability insurance and other special fees if students have not entered that practical work area.
7. The President or a representative may approve a full refund of all fees, regardless of elapsed time, under special circumstances.
8. Late fees, application fees, and testing fees are not refundable, except under special circumstances.
9. Students who drop classes with a Nelnet agreement, within the drop and add period, will receive their refund once the funds are returned to the school from Nelnet.
Decrease in Credit Hours for Cash Paying Students (Drop)
1. A full refund will be given to students who drop all classes during the drop/add, which is the first three days of class.
2. Students who drop a class and who were registered for more than 15 credit hours are eligible for a refund of the difference between the total numbers of remaining hours up to 15 credit hours.
EXAMPLE: Student who registered for 17 credit hours and drops a 5-hour class and remains registered for 12 hours (total number of hours remaining) is eligible for a refund for 3 credit hours.
Continuing Education Non- Credit Programs
1. Students must submit a request for a refund, in writing, with their copy of the receipt attached. The Continuing Education department will determine the validity of the refund and submit the information to the Business Office.
2. The College must receive the request at least seven (7) days prior to the first day of class.
3. The College will process and pay refunds within ten (10) days of receipt of request, except as noted above. The Business Office will pay all refunds by check only. For students who pay by charge card, the College will credit their charge card with the amount of the refund once it is approved, and the credit card information is received in the business office.